Testimonial by: John Chua of Melbourne
Date added: 20/10/2009
Title: Great service
Very timely service, delivered in 3 days and the product is perfect, all for a good price. Keep it up, thanks to all who made my 1st time experience shopping online a good one. Provided the consignment number of AU Expresspost, great for tracking your product and email correspondence was responsive.
Again, great work.
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Testimonial by: Sam McCleary
Date added: 07/09/2009
Title: Great Service
Hi, just wanted to let everyone know what great service you get from this site. I ordered the Samsung P3 8gb on a Friday night and it arrived safe and sound on Tuesday, how quick is that!
The P3 has awsome sound and I can highly recommend it and the staff at this fantastic site.
Thanks heaps, and I will definately buy from here again.
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Testimonial by: Zac Whitmore of Auckland-NZ
Date added: 17/06/2009
Title: Thank-You
To The Mp3 outlet staff,
Thank-you for your efforts regarding my recent purchase of Sony Noise cancelling headphones. As mentioned when I placed the order ,I required these headphones to take on an O/S trip departing in 5 days ,and they arrived with a day to spare.I also ordered a camera from a very well known large online retailer here in NZ ,at about the same time I placed the order with your company ,and it arrived 2 days after our departure.At least I had my headphones to drown out my Wifes complaining about Her camera not arriving in time for the trip :-).
Thanks again for your service .
Cheers Zac
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Testimonial by: Grant of Queensland
Date added: 06/04/2010
Title: Simply Outstanding
So far I have bought two items from Graham and have been impressed both times.
Top quality gear at fantastic prices.
The first being Etymotic ER6i IEM's was ordered on the Sunday and arrived Wednesday.
The second a Sansa Clip+ player ordered Monday evening and arrived Tuesday morning the next week (Note easter fell in between).
Between emails and phone calls the service is second to none.
It's not often the you get a follow up call to make sure everything is OK.
Graham followed up with all inquiries promptly and was more than happy to give advice and help in any way I needed.
And like previous testimonials you are now added to favorites with AAA before it just so I can find you quickly.
Thanks very much.
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Testimonial by: James Wong of Melbourne
Date added: 02/12/2009
Title: Mr
Just a quick note to say that I'm impressed and very happy with the X-Mini II that I ordered from you. Your shipping was fast as I ordered it on Monday noon and received it this mid-morning (Wednesday). I'll definitely have the confidence to order again the next time I need anything from you guys.
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Testimonial by: John Andrews of Brisbane Australia
Date added: 13/06/2009
Title: Best product Line up in Australia
Guys,
Just a quick note to say thank-you for your excellent service ,but mainly for stocking such a huge variety of products.I searched the entire internet (well nearly) looking for an iRiver Clix2 player ,expecting to have no option but to send money overseas ,and to my surprise ,I found one here in Australia.I will definitly be adding your site to my favorites.
Best Regards,
John Andrews
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Testimonial by: Steven Gum of Sydney
Date added: 21/08/2009
Title: Impressive
Hi there.Just letting you know I am extremely happy and impressed with the whole experience.Easy to navigate website and very prompt delivery.What more could you ask for.Yeah a free speaker coming with my purchase.
Thanks,Steve.
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Testimonial by: Graham Watson of Sydney
Date added: 06/06/2009
Title: Awesome Website!
Awesome service and products.
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Testimonial by: Chris of Adelaide
Date added: 18/05/2010
Title: Mr
Thank you Graham for a great transaction.
I placed an order on Friday afternoon for a Cowon D2+ and only realised after placing the order that there's an option for a digital radio at an extra cost.
I called the 1300 number on Sunday to find out if I could pay the extra cost and receive the different D2+. To my surprise a person (Graham) answered the phone and agreed to send me an invoice on Monday. Paid the difference on Monday, the item was shipped and I received it this morning (Tuesday) at 9:00am.
How's that for great service and you can actually speak to a real person. Really happy with MP3 Outlet.
Thank you
Chris
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Testimonial by: Naomi Ruttle of springwood nsw
Date added: 28/06/2009
Title: Mrs
I would like to say I found your site easy to use, informative and the delivery was prompt. The product was exactly as described and I am extremely happy. I would have no hesitation in recommending you to family and friends. Well done and thankyou.
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Testimonial by: Wendy
Date added: 22/06/2010
Title: Thanks 4 the Great Service
Thanks Graham for the fantastic customer service and the speedy delivery of my Sansa Fuze (which is great). The assistance that you gave me was really helpful and appreciated.
The choices of MP3 players that you have on your site are terrific as the stores have a very limited selection.
The delivery speed was brilliant and renewed my faith in online purchasing!
Thanks again
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Testimonial by: Peter Maccora of Balcatta, WA
Date added: 26/01/2010
Title: Dr
I'd just like to say a huge thank you to the MP3 Store. It was quite amazing to firstly get the best price I could find online and secondly receive my item in less than one working day!
The condition of my Sennheiser headphones was next to perfect (even the box was undamaged!) and everything was completed within minutes. I was blown away that my item was despatched within an hour of my order going through.
The fact that the price was less than any other website I could find including international sites was an even bigger bonus.
Once again, thanks for your great service and superb product. I now know where my first port of call will be for any electronic equipment.
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Testimonial by: Shayne of Melbourne
Date added: 08/07/2009
Title: Great Servicce
The MP3 outlet store not only deliver promptly but they have friendly and helpful after sales service.
I ordered a refurbed Iriver Clix2 and it arrived in 2 days. Unfortunately it didn't work correctly, but received fantastic service and a replacement within 3 days after returning the faulty one. They even put the replacement through its paces to ensure the it was in good working order before sending it.
Will use them again.
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Testimonial by: Reg Manalili of Mount Annan
Date added: 17/03/2010
Title: Mr
Dear Readers,
Can't say enough good things about Graham and his website. He is a pioneer and I was privledged too meet him at a busy highway to personally deliver my gorgeous Cowon S9 which is one absolutely amazing MP3 player.
Couldn't be happier. Graham, it was nice meetin' ya. I know I'll be in touch again and visiting often.
Reg
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Testimonial by: Chris of Woonona
Date added: 07/06/2010
Title: Mr
I have made a couple of transactions thus far and all is good. The Cowon D2+, car FM transmitter and earphones arrived within a few days. Followed up with X-Mini speakers that are great quality - and arrived safely within a few days. It was good to speak direct to Graham and all my techno-novice queries were answered at my level which is refreshing. There's a great range from The MP3 Outlet - and at competitive prices. I've passed the URL onto others. I would have no hesitation in shopping via The MP3 Outlet again.
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Testimonial by: Steven Baker of Australia
Date added: 13/06/2009
Title: Seriously Impressed!
I dont know how you do it , but thank-you. I contacted you regarding what version of Sandisk e280 player you were selling ,as I needed version 1 so I could run Rockbox Firmware ,and not only did you respond within 30 minutes with the info I needed ,but your price was $85 less than the competition ,and I received it within 24 hours of placing my order. Other online retailers could take a leaf out of your book ,I know I wont look anywhere else in future for my mp3 needs ,and Ive already referred 2 Mates to your site.
Thanks again.
Steve
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Testimonial by: Mark Wheatman of Gold Coast Australia
Date added: 18/01/2010
Title: Mr
I'm very impressed with the entire experience i had with this site.
Like many people i have been stung before, so i made sure to ask a lot of questions pre purchase. These were all answered withing the day i asked them, and my new sansa fuze was ordered after the third set of questions.
The mp3 player arrived on the third day after my order - at the same time as something I'd been waiting 3 weeks for from a different company.
I went immediately online and registered my product, as again i have trust issues these days.
All went through A ok - So in short - if it's an mp3 player you want, and these guys stock it - you can buy with complete confidence here.
I actually wanted to get a two but wanted to check it out first - I'll be placing the order for the next on at the end of this week :)
Thanks guys, you've helped restore some trust of online stores, it's a shame more arent run like yours.
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Testimonial by: Tony Slaytor of Berri, SA
Date added: 21/01/2010
Title: Mr
I just want to say how pleased I am with the recent purchase of noise cancelling earphones from this site. I found what I wanted at the best price on the internet, placed the order and the goods arrived two days later - to a town in regional SA no less. No fuss or bother just good simple service. The URL is in my "Favourites". Thanks guys.
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Testimonial by: Greg Kable of Sydney
Date added: 16/06/2010
Title: Mr
Brilliant service!!!
I ordered two items, only one of which was in stock. Because I was about to travel, I was concerned about delivery times so I added a comment to the order asking for confirmation on the items. I received a very prompt email informing that one item wouldn't be available until the following week and offering to change my order. Since one week was okay, I didn't respond and then, without being asked, they chose to ship me the items separately. This means that I have my nice new ANC-3 earphones right now and I'll get my other item just in time for my travel.
Thanks Graham!
I'm very happy with both the price and service and will be whole heartedly recommending The MP3 Outlet Store to everybody I know.
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Testimonial by: Sean Bossert of Melbourne
Date added: 29/04/2010
Title: Mr
Great store, at the time was about to head overseas and called the store with my concern that my order might not arrive before I left, the store said that if it looked like it wouldn´t arrive, they´d send an express duplicate to make sure I recieved it on time at no extra cost to me! Now that´s great service. Keep up the great work guys!!
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Testimonial by: Peter Sw of Queensland
Date added: 01/11/2009
Title: Outstanding Service
Product purchased: Etymotic ER6i.
The advice and follow up provided by Graham was beyond what could normally be expected from a mail order retail company. After extensive research on Australian and international websites, and a number of subsequent telephone calls, The MP3 Outlet Store stood out on service and price. Payment and dispatch was timely and above expectations as well.
On the subject of the Etymotic ER6i, I purchased them to use on a long motorcycle trip. They provided very effective noise blocking, delivered very rich sound at highway speeds and were as comfortable as normal earplugs inside the helmet. Thoroughly recommmended, especially when traveling on some of the boring and poor roads of NSW.
Thanks again Graham!
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Testimonial by: Sam of Gold Coast
Date added: 22/12/2009
Title: Mr
I wanted a Sansa Clip+ and couldn't find it anywhere but here. I ordered on Sunday and the player arrived on Tuesday which is pretty spectacular considering it was 4 days before Christmas. I highly recommend this store for people who are looking for mp3 players outside of the Apple/Sony/iRiver models offered by JB Hifi etc.
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